| BIL |
UNIT UKURAN |
JAN |
FEB |
MAC |
APRIL |
MEI |
JUN |
JULAI |
OGOS |
SEPT |
OKT |
NOV |
DIS |
JUMLAH 2022 |
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UNIT KHIDMAT NASIHAT |
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| 1 |
SOLMAN |
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SELESAI |
50 |
66 |
46 |
48 |
50 |
50 |
46 |
50 |
50 |
79 |
50 |
81 |
666 |
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BELUM SELESAI |
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1. Customer Action (KPI 7 HARI) |
- |
- |
2 |
2 |
- |
- |
- |
- |
2 |
- |
- |
- |
6 |
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2. Customer Response (KPI 1 HARI) |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
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3. Sent to functional BPTM (KPI 1 HARI) |
- |
- |
- |
- |
- |
- |
2 |
- |
- |
- |
- |
- |
2 |
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4. Forward to Vendor |
- |
- |
- |
- |
- |
- |
1 |
- |
- |
- |
- |
- |
1 |
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5. Proposed Solution |
1 |
1 |
2 |
- |
- |
- |
- |
- |
- |
- |
- |
- |
4 |
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6. Transport |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
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7. Received by helpdesk HQ (KPI 1 HARI) |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
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8. In Process (KPI 1 HARI) |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
- |
